![]() If the user is unable to locate even one bar, and then they need to move to a different and open space where the network is easily accessible. (It can be spotted on the top right corner of the mobile phone). The user needs to check and ensure that there is at least one bar on the mobile data or Wi-Fi icon. Make sure the mobile data or Wi-Fi is on. Now, the user needs to ensure that there is a proper internet connection access to the device. If this is the case, try cleaning it with a dry cloth or a cotton bud.Ĥ. The user also needs to check if any dust particles are causing the blockage. The user needs to make sure that the camera and the microphone of the cellular device are intact and faced in the right direction.ģ. This might sound naïve, but the user needs to ensure that the camera and the microphone of the device are not physically blocked at any chance.Ģ. See also How to clear the cache on firestick?ġ. The following steps shall help you with the recurring issue: We have listed the solution in its apt sequence. ![]() The user needs to follow a couple of easy steps to get this fixed. ![]() This is a very frequent complaint and it could happen to anyone. There is a high chance that the problem is within your cell phone and not in the Viber application. Fix video and sound issues on your device With the help of the above-given steps, you should be able to solve your problem of Viber video call not working. This issue can easily be solved if the user turns off the “Wi-Fi sleep policy” of the application from the mobile settings. When the phone is on sleep mode, the default settings of this application does not allow it to connect to a Wi-Fi connection unless the user wakes up the device. Another reason could be an unstable internet connection and could be solved by establishing a proper internet connection. The user has to change the app settings if they want to avail that feature. Normally, the Viber video calls don’t ring when the phone is locked. One of the most recurring issues with the Viber video calling feature is the problem with incoming video calls not ringing. The user needs to confirm that the SIM card is valid and the activation code is registered properly. Make sure that while you are activating the application and verifying your phone number, that your SIM card is valid. ![]() Activation of Viber applicationĮven though this might look like a child’s play, some users tend to make silly mistakes while they are at it. They can also conduct conference meetings and even attend international calls with the clients. Viber video call is very useful, especially for small businesses for conducting business meetings. Earlier, only the desktop users were able to avail the video calling feature but later, with high tech updates, all android and iOS users got the access to make video calls at ease. The users can easily video call their loved ones without any extra charges. For several years now, it has been equipped with the ability of video calling. Viber is part of a Japanese e-commerce company, which is designed to give the best experience to its users. According to the stats, the application has recorded active users that were almost equal to the active users of WhatsApp. It also allows its users to make video calls. ![]() It also gives the user access to text or sends pictures to anyone they wish. The application allows users to make free calls to their loved ones. “Viber” is freely available on the play store. Viber is what connects you to your family and friends. ![]()
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